Breaking Bad News

1. Proven Communication Frameworks – Master step-by-step guidance for leading models, including SPIKES, COMFORT, BREAKS, PEWTER, and Kaye’s Ten-Step Model.

2. Emotional Intelligence in Practice – Learn how to regulate your own emotions while supporting patients and families through shock, grief, and uncertainty.

3.  Cultural & Ethical Sensitivity – Adapt your approach for diverse cultural, spiritual, and personal values without losing clarity or compassion.

4. Real-World Applications – Engage with practical examples, reflective prompts, and case-based learning.

5. Clinician Well-Being – Build resilience, prevent burnout, and manage compassion fatigue while maintaining professional presence.

Doctors • Nurses • Social Workers • Psychologists • Palliative Care Specialists • Mental Health Practitioners • Healthcare Educators

Whether you work in a hospital ward, primary care clinic, hospice, or community health program, this book equips you to communicate honestly without destroying hope, to deliver truth without losing empathy, and to turn a painful moment into one of dignity, connection, and trust.

Patients may forget the exact words you use, but they will never forget how you made them feel. This book gives you the tools, mindset, and confidence to make even the hardest conversations a source of healing.